Managed IT Support
We look after the stuff with flashing lights which occasionally makes a noise, so you can focus on running your business.
Let us manage your IT infrastructre we’ll take care of Laptops & PC’s, WiFi, Network & Broadband, Servers, Firewalls, Security, CCTV, Printers.. the list goes on. With our rock solid SLA’s you can be sure you’ll get the support you need, when you need it. Get in touch for a no obligation chat about your IT support needs.
Monitor & Alert
We monitor all your devices in real time and automatically get notified when an issue arises so our team can resolve the issue before you even notice it and minimize end-user impact. Our clever support software gives our techy team an overview of all your devices.
Secure Remote Access
Our engineers can connect without you needing to bother with downloading additional software. Contact our support team and we’ll jump straight on. Fast, secure, hands-on support.
Automatic Patching
Automatically patch Windows, MacOS, and Linux operating systems vulnerabilities and auto-update over 200 3rd party applications. Patching is hugely important. If your software is not kept up to date it will be vulnerable to hacks and zero day attacks.
Auto Support
With our intuitive support software we can initiate actions, deploy remediations, and stop tasks, in the background for hands-on management without interrupting end-users. We’ll keep your devices fast and running smooth, and we’ll do it without interruping your day.
Network Check
Network issues can cause a business to grind to a halt. We’ll keep an eye on broadband speeds, and see if anything is slowing your WiFi and Network down. With the ability to root out any network and WiFi issues we’ll have your emails and calls flowing in and out in no time.
Automatic Tasks & Software Installations
With our own scrips in place we automate complex software installations, device setup and maintenance tasks to free up technicians’ time, standardize outcomes and improve device stability. All that means you get faster support and less time on the phone to an engineer.
Auto-Resolve
We fully automate the detection and resolution of laptop/desktop issues such as stopped services, missed reboots, open ports, slow devices, and missing applications with condition-based script deployments. Our aim is to keep your devices running as smoothly as possible. If there’s some specific software you use that we’ve not seen we’ll write a script to support it.
Service Support
The whole team at Saturday Cloud is here to support you, your staff, and your business. From opening up a PC to fix it, installing WiFi access points, virus protection, software installation.. you name it. We act as your outsourced IT Support team, with full reporting and your own dedicated account manager.